A woman of varied interests. Author of the "For Dummies" series about
eBay, as well as Social Media and Customer Service books. Host
Computer & Technology Radio.
Small business? Find tools, apps and tips on my Cool eBay Tools website!
Tuesday, March 8
Thoughts on International Women’s Day #OneDayIWill
Thursday, September 4
Problem with Fonts in New Version of Chrome? Here's the fix
Here's the fix. Type into your browser address bar:
chrome://flags/On the resulting page, click the link to Disable under Disable DirectWrite Windows
This will disable the use of the new experimental DirectWrite font rendering system.
A box will appear at the bottom of your browser saying :
Your changes will take effect the next time you relaunch Google Chrome.
Click the box to Relaunch Chrome that will appear underneath - and voila. Your fonts are back to normal.
Friday, May 31
Looking for Big Numbers in Social Media? Why?
Tuesday, February 19
Take Control of Your Google+ Calendar Events
Mind you, I enjoy being invited to events that are relevant to my work, but the Google+ invitations are more than invitations. Just about anyone, even if you are not in their circles (or they in yours) can reserve space on your personal calendar.
The settings to prevent this are not obvious (one would think you'd find them under the Calender tab, but no), so I thought I'd share...
- Go to your Google calendar https://www.google.com/calendar/render?tab=mc
- On the far right of the calendar, you will see a cog icon next to the word More. Clicking the cog will open a drop-down menu
- Scroll down the page until you find the following words"Show events you have declined" as shown below
- Click your mouse in the three radio buttons indicated in my screen shot. In essence, what this does is by selecting no, you will no longer see any events on your personal calendar except for those to which you've responded yes.
Thanks to +Kelly Lux for inspiring this post!
Thursday, November 15
8 Simple to Apply SEO Tips for Your Online Store
If a consumer searches Google for one of your products, what would they find? Would your online store be at the top of the results? If your site doesn’t appear within the first few pages of search results, you’ll lose the opportunity to earn additional traffic and potential customers. While you may advertise your store through social media or paid advertisements, if your ecommerce site isn’t properly search engine optimized, then you’re missing a big piece of the pie.
By implementing SEO techniques, you help search engines like Google and Bing better crawl and index the content on your site. This means your website and product pages are more likely to show up when users search keywords relevant to your online store. While search engine optimization can be a full-time job, there are eight steps you can take right now to improve your site’s standing and increase its visibility:
- Create unique, user-friendly content on each page. Search engines are placing more value on quality content that results in lower bounce rates, longer time spent on the site, better user experience, and diversity of site traffic. Be sure that you’re using relevant keywords on each page, but write content that’s meant to be read by humans, not just search engines.
- If you have different URLs that lead to the same product page, avoid getting dinged for duplicate content by indicating a canonical (preferred) URL. See more on canonicalization here.
- For each product page, include the product name in the URL, title tags, text, and the titles and alt text for images. Since search engines can only index what they can crawl, try not to leave any element “unreadable” by search engines.
- If you sell a coffee mug in black, red, or green, state the color options on the product page in addition to having color swatches (with alt text), since users might be searching for “coffee mug” or “green coffee mug.” A warning about creating different pages for each variation of a product: this can result in “thin” content that could be penalized by search engines.
- Be smart in the long-tail terms you include in your copy, since these keywords can drive better quality traffic (i.e., consumers closer to making a purchase). Plus, your site is more likely to rank high for detailed keyword phrases like “tan Italian leather loafers” rather than a very popular and general term, like “loafers.”
- Allow your customers to leave feedback, reviews, comments, photos, etc., so you get additional content on each page that could help drive more long-tail traffic. Including reviews on your site also improves the user experience and builds better customer relationships.
- Use rich snippets to display additional information underneath your URL and meta description in search results. Rich snippets provide additional information such as a product’s price, availability, and ratings, which could help users decide to click your link. See more on rich snippets here.
- If you are serious about your SEO efforts and don’t mind spending a little money, you could take advantage of Google products, such as AdWords and Google Shopping, to help boost your web traffic.
Friday, July 22
Valuable Feature: Google Using Data to Protect Online Users from Malware
- The malware appears to have gotten onto users' computers from one of roughly a hundred variants of fake antivirus, or "fake AV" software that has been in circulation for a while. We aren't aware of a common name for the malware.
- We believe a couple million machines are affected by this malware.
- We've heard from a number of you that you're thinking about the potential for an attacker to copy our notice and attempt to point users to a dangerous site instead. It's a good security practice to be cautious about the links you click, so the spirit of those comments is spot-on. We thought about this, too, which is why the notice appears only at the top of our search results page. Falsifying the message on this page would require prior compromise of that computer, so the notice is not a risk to additional users.
- In the meantime, we've been able to successfully warn hundreds of thousands of users that their computer is infected. These are people who otherwise may never have known.
Tuesday, November 16
How does Google Search work? What exactly happens when you click?
Here’s a video that should answer some of your questions as to how Google works. It provides a very brief and easy-to-understand explanation of what happens when you perform a search in Google! It even gives you some interesting SEO (search engine optimization) ideas. The person presenting is Matt Cutts, who works for the Search Quality group in Google.
Monday, February 22
Update after talking to Google RE: Buzz
I don't want to sound paranoid (or maybe I've read too much George Orwell), and I don't want Google to pull the plug on any of the fine services of theirs that I use (like this blog). I would like to reiterate the following:
- You can have a Google Profile without Google Buzz
- You have to disconnect any of the social media sites you have connected to it (via Buzz in Gmail)
- You have to disable Google Buzz in your Gmail (via the Buzz tab in Gmail Settings)
Tuesday, October 7
Ever said OMG after you've sent an email?
Google has to our rescue. They've come up with a cool new tool for Gmail that may prevent us from emailing while drunk, Mail Goggles.

Mail Goggles, by default, is only active on weekends and nights, but of course you can adjust that to be more in balance with your personal 'happy hour.'