Perhaps you've heard that social media can help promote your online business. When we deal in e-commerce, we're often wrapped up with the daily, hum drum of advertising, buying selling and shipping. Who has time to add social media to their day?
For more quick video tips, please stop by my website.
A woman of varied interests. Author of the "For Dummies" series about
eBay, as well as Social Media and Customer Service books. Host
Computer & Technology Radio.
Small business? Find tools, apps and tips on my Cool eBay Tools website!
Saturday, July 27
Friday, May 31
Looking for Big Numbers in Social Media? Why?
Facebook Insights, Google Analytics, and
other tools will help you decide if you’re playing in the right
ballpark. If your message isn’t being received by the right people,
you’re wasting time and money in social media.
Visit my website to read Big Social Media Numbers Don’t Always Equal Dollars for the cold hard facts - and just how to measure your numbers.
Labels:
Edelman,
Google,
social commerce,
social media,
Tweetlevel,
twitter
Tuesday, May 21
Step By Step Guide to Leaving Feedback on eBay
Leaving feedback for the seller after your item arrives is an important end to every eBay transaction. Your leaving feedback lets the community (and the seller) how happy you were to do business with this person.
There are several ways to leave feedback for a seller:
To see the rest of the tips (and my personal take on the eBay Star ratings) please click visit the article on my website.
There are several ways to leave feedback for a seller:
- If you’re on the transaction page, click the Leave Feedback link; the Leave Feedback page appears.
- In the Purchase History area of your My eBay page, click the Leave Feedback link next to the transaction.
- In the Feedback Forum, click the Leave Feedback link to see a list of all your completed auctions from the last 60 days for which you haven’t left feedback.
- On your My eBay page, scroll down and on the left side you will see your purchase history. Click there to find the item that's just arrived. Under Actions to the right of the item, you will see a Leave Feedback link, which will take you to the Feedback page.
- Click the Community-->Announcements link, in the main navigation bar, and then click eBay Feedback Forum. On the next page that appears, click the Leave Feedback link.
- Enter the required information.
Note that your item number is usually filled in, but if you’re placing feedback from the user’s feedback page, you need to have the number at hand. - Choose whether you want your feedback to be positive, negative, or neutral.
- Type your feedback comment.
- Fill in your star ratings by clicking the stars next to the questions (see further on, "Giving Detailed Star Ratings Properly ").
If you decide that the seller’s description was inaccurate, you will have to explain why by clicking next to the explanations that appear - Click the Leave Feedback button
To see the rest of the tips (and my personal take on the eBay Star ratings) please click visit the article on my website.
Labels:
customer service,
ebay,
ebay for dummies,
feedback,
online shopping
Wednesday, May 15
Personalize Mood and Activities to Facebook Updates and Comments
Believe it or not, emoticons (or Smileys) have been in use since the
19th century to punctuate written words with graphics simulated by
characters. An historical newspaper specialist found what appears to be a sideways winking smiley face embedded in The New York Times copy of an Abraham Lincoln speech written in 1862 "(applause and laughter ;)";. There is some debate as to whether it is a typo, a legitimate punctuation construct, or an emoticon.
Facebook gives you options to adding your mood (or activity) – to your own posts – or to comments you write on your friend’s content. Below are keystrokes you can use to form emoji, and further on I show you how to use Facebook's new mood and activities emoticons within your own posts
When you’re commenting, or in chat, you can type in these characters to add punch to your words:
Facebook gives you options to adding your mood (or activity) – to your own posts – or to comments you write on your friend’s content. Below are keystrokes you can use to form emoji, and further on I show you how to use Facebook's new mood and activities emoticons within your own posts
When you’re commenting, or in chat, you can type in these characters to add punch to your words:
For a quick tutorial on the rest of Facebook's emoticons and how to add moods to your own posts, click to see the full story on my website: Add Mood and Activities to Facebook Updates with Emoticons
Labels:
blogging,
emoticons,
facebook,
social media,
twitter
Tuesday, May 7
Opps! How to Re-Open that Browser Tab & 40 more Shortcuts For Web Browsers
I’m all about using
keystrokes instead of clicking! I also love the controls available on my
mouse. The tables below give you a list of documented shortcuts. You’ll
see that whether you use Mozilla Firefox, Google Chrome, Internet
Explorer or Apple Safari that they have many of these shortcuts in
common.
Each browser has some of their own specific
shortcuts, but learning the ones they have in common will serve you
well as you switch between browsers and computers. I have listed them by
browser (as I know these work) and have bolded some of my favorites.
Test these shortcuts in the browser you are currently using and see if
they work. Hopefully these tips help cut down your desk time.
Firefox Shortcuts
Press This | Firefox Will |
Backspace | Go to the previous page you’ve viewed |
Ctrl + O | Open files from your computer in the browser |
F5 | Refresh current page |
Ctrl + B | View or search your bookmarks in sidebar |
Ctrl + T | New Tab |
Ctrl + N | New Window |
Ctrl + Shift + T | Undo Previously Closed Tab (oops command) |
Ctrln + H | View or search your History in a sidebar |
Ctrl + U | View Page source (to study HTML) |
F11 | Display full-screen, reducing the amount of icons and stuff displayed |
Esc | Stop loading the current page |
Ctrl + P | Print the page |
Ctrl + S | Save the current page to a file on your computer |
Ctrl + F | Find an occurrence of a word on a webpage |
Ctrl and + or Ctrl and - | Enlarge or reduce the text on the screen (Zoom) |
Ctrl + 0 | Return to default browser text size |
View more in the full post at Cool eBay Tools
Labels:
Chrome,
Firefox,
hotkeys,
internet explorer,
keystroke,
shortcut,
web browser
Subscribe to:
Posts (Atom)